What Few Remodelers Will Tell You About Hiring for Your Project

Honest Feedback From A Remodeling Company Who’s Been in Business for Over a Decade.

With so many Contractors and Design Professionals in the Dallas-Fort Worth area; finding the right one for your project can feel overwhelming. Seems like everyone with a hammer and weekend of Flip or Flop binge watching under their belt is a professional remodeler these days.

So, how do you choose the right company for a project you’ve been dreaming of for some time? Research. If you cringed a little after reading that last word, we totally get it. You have so many other things you’re trying to juggle, scrolling sites on your desktop or iPhone isn’t exactly what you had in mind. Luckily, you don’t have to.

This article breaks down each component of the hiring process, giving you the insight, you need without spending hours behind a screen.

You may be thinking “What makes this article different from the hundreds of others floating around on the internet?”. We’ll, we’ve been on both sides of the spectrum. When we first started in 2007, we offered homeowners concierge services. We basically operated as a handyman.

In that time, we heard various stories from homeowners who had gone through the hiring process of their remodel. From Contractors turned ghosts, shotty workmanship, no guidance with product selections to their frustration with the “three bids” process (more on this later). These stories and the overwhelm associated with them are the reasoning behind our mission statement and the core values that we incorporate with our staff as well as our clients.

Core Values
Integrity Accountability Quality Fiscal Responsibility Personal Development

These core values have additional components to them, making them more of who we are as a company.

Design/Build vs. General Contractor

The information you’re about to receive is coming from a company who’s offered Handyman/General Contractor services – so we know first hand how they work.

Since then, we’ve transitioned to a Design/Build firm to provide a one-stop solution for homeowners needing assistance with all aspects of their residential remodel. Therefore, you’ll get the best of both worlds. Intrigued? Great! Let’s dive in.

One of the most common hiring practices we’ve seen is the “three bids” approach. This process comes naturally since it’s one that’s used for car and home shopping and so, homeowners think this way when it comes to remodeling.

The first thing you need to understand is that remodeling is a service, it’s not a commodity. The scope of work is going to be specialized to your needs. A common scenario is the confusion between an estimate and a proposal. Let’s take a look at each process…

As you can see, a General Contractor is going to give a bid with allowances. They may take measurements of your cabinets, but they haven’t picked out a wood-species. They have not determined if the cabinets are going to be painted or stained. The same applies for other components of your remodeling project.

At this point, they have not decided what kind of countertop, flooring or backsplash is going to be used. Since there are so many variations of each, it’s hard to know exactly what the project will cost. Therefore, what homeowners receive is more of a guestimate rather than a bid.

When you work with a Design/Build company, you’re guided throughout the process. If you’re not sure about what materials and products you want featured in your remodel, Design/Build may be the best route for you. You’ll be taken to showrooms to select plumbing fixtures, tile and countertop choices, lighting and much more.

After all your selections have been made, you’ll receive a detailed scope of work for your project featuring all the products and materials you’ve chosen. When you receive a proposal, it will be with your investment and design taste in mind.

Reputation is Everything

You wouldn’t leave your children at a day care facility with poor reviews. So, why should you leave your home in the hands of a home remodeling professional who won’t follow through? To find out what others have experienced, take to the internet. By seeing what others have written on sites like Houzz and search engines like Google, you’ll know what to expect.

Accolades and Associations That Will Benefit Your Remodeling Project

If you’re needing special features integrated into your bathroom design or kitchen makeover, you’ll benefit from Universal Design. Universal Design is a design process that perfectly blends beauty, comfort, and functionality into your remodeling project. On the other hand, if you want peace of mind knowing that the professional you’ve hired is certified in all remodeling competencies for kitchens and bathrooms, you’ll want to work with a NARI Certified Kitchen & Bathroom Remodeler. To see what other accolades and associations may benefit your project, check here.

Take to Instagram & Facebook

Social media is a good way of getting to know who you’ll be working with before you work with them. That’s because social media offers a candid look into a firm’s company culture. You can also use it as an opportunity to browse project photos and gather inspiration.

We’ve had clients look at our Instagram page and bring up a specific kitchen or bathroom remodel because it holds features they want for their project. This usually leads to a bigger discussion on product differences, material maintenance and warranties – which is great! With all this knowledge, you’ll be able to make the best hiring decision for your project.

Employee on Instagram

There you have it, honest feedback from a professional who’s serviced both sides of remodeling. For more information on how to hire a professional, check out our project resources page, here. You’ll find e-books, videos and infographs to help you with the hiring phase of your remodeling project.