The LoneStar Appeal

Our clients tell us that strong communication and establishing expectations go a long way in creating an exceptional client experience. While many of our clients have never remodeled, most don’t know what to expect with timeframes, investment amounts and managing the remodel. If we decide to work together, we need to “lay it on the table”, as we are “joined at the hip” for several months. To make the process easy to follow, we created The LoneStar Appeal. We take you through six steps, from Discovering if you want to partner with LoneStar; starting the design and planning process in your home with your Designer in the Imagine phase; choosing selections and trade meetings during the Envision phase; Creating your remodel, starting with a pre-construction meeting with your Project Coordinator; Celebrating with a photo shoot, client satisfaction review and wrap-up and finally, our continual After-Care program. We are here to service our clients and our many on-line reviews indicate their reasons why….

Loving Your Home Is Closer Than You Think…

You are probably like most homeowners who have been thinking and dreaming …for months or even years… about a new look and feel to your home. You may want to remodel your kitchen or bathroom or even your entire home, but where do you start and who can help you? Do you feel a sense of overwhelm on what will work with your home, or are you afraid of making the wrong decisions? Most of our clients felt this way when they called LoneStar to discuss their project.

We typically work with homeowners who:

  • Have problems visualizing what their project will look like before it’s completed
  • Worry about getting the results they envisioned with the quality of work their home deserves
  • Stress over what the actual project will cost before it’s completed and worry about cost overruns
  • Dread running all over town pulling the details together by themselves
  • Are concerned about the inconveniences during a remodel and fear managing their own project
  • Want a fixed price for their project before construction begins

DISCOVER – Initial Consult

View Your Project
Brainstorm Ideas
Questions and Answers
Identify Investment Budget
The Design-Build Experience
Review LoneStar Appeal Process

LoneStar Planning Agreement

IMAGINE – Meet Your Designer

Your Wishes & Wants
Review Inspiration & Ideas
Identify Top Priorities
Discuss Design Elements
Measure Your Space
Before Photos

Prepare to Envision!

ENVISION – Showroom & Trades

Showroom Shopping with Your Designer
3-D Room Renderings
Trades Meetings at Your Home
Finalize: Cabinets, Counters, Tile, Plumbing, etc.
Detailed Scope of Project with Your Design & Selections
Meeting at Your Home for Proposal/Price Approval

Construction Agreement & Payment Schedule

CREATE – Build Your Vision

Meet Your Project Coordinator
Prepare Your Home
Trades & Timelines
Dust Protection & Care of Your Home
Meetings, Permits & Inspections
Quality, Efficiency, Communication

Move-In Ready

CELEBRATE – Wrap-Up

Project Completion
After Pictures
Satisfaction Review
Referrals & Review Request
Photo Reveal
Thank You

Show Off!

EXPERIENCE – After Care

30-Day Check-In
Care Packet
Milestone Check-Ins
Continued Communication
Available When You Need Us
Ongoing Relationship of Care

Dedicated to Serving You